What Do We Do With Your Information?
When you make a purchase from DiamondsbyUK Limited, we collect the personal information you provide, such as your name, billing and shipping address, email address to process your order, deliver your purchase, and provide customer support.
When you visit our website, we automatically collect certain information, such as your IP address, browser type, and operating system, to improve our website, enhance your shopping experience, and help prevent fraud.
With your consent, where required by law, we may send you emails about our products, offers, and updates. You can unsubscribe at any time using the link in our emails.
Consent
When you provide your personal information to place an order, arrange delivery, process a return, or contact us, you consent to us collecting and using your information for those purposes.
If we wish to use your information for marketing, we will ask for your consent where required by law.
If you wish to withdraw your consent or update your preferences, you can contact us at hello@diamondsbyuk.co.uk. You may also unsubscribe from our marketing emails at any time using the unsubscribe link included in each email.
Disclosure
We may disclose your personal information where required by law, to comply with a legal obligation, protect our legal rights, prevent fraud, or if you violate our Terms of Service.
Payment
Payments on our website are processed securely through trusted third-party payment providers, including Shopify Payments, PayPal, Klarna, Shop Pay, Apple Pay, and Google Pay, Amex (where available). We do not store your full payment card details on our servers.
All payment transactions are encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) to help ensure your payment information is handled securely.
Third-Party Services
We use trusted third-party service providers, such as payment processors, shipping partners, analytics providers, and marketing platforms, to help operate our business. These providers will only collect, use, and disclose your personal information to the extent necessary to perform the services they provide.
Please note that these third parties have their own privacy policies, and we encourage you to review them. If you follow links to third-party websites, you will no longer be governed by this Privacy Policy, and we are not responsible for the privacy practices or content of those websites.
Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. We also follow industry best practices to help keep your information secure.
Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance the performance of our website. Some cookies are provided by trusted third-party services, including Shopify and analytics providers.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
Age of Consent
By using this website, you confirm that you are at least 18 years of age or are using the website with the consent of a parent or legal guardian. By placing an order, you confirm that you are legally able to enter into a binding contract.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or the way we process personal information. Any changes will be posted on this page and will take effect immediately upon publication. Where required by law, we will notify you of any material changes.
If Diamonds by UK Limited is involved in a merger, acquisition, or sale of its business, your personal information may be transferred as part of that transaction, subject to applicable data protection laws.
Contact Us
If you would like to access, correct, update, or delete any personal information we hold about you, make a complaint, or have any questions about this Privacy Policy, please contact us at: hello@diamondsbyuk.co.uk