Address:
328 Pinner Road, Harrow, HA1 4LB, United Kingdom
All items listed in our store are made to order specifically for you. It typically takes 10–12 business days to craft jewellery. For more details on shipping and processing times, please refer to the individual product pages.
We ship internationally to addresses worldwide. However, the client or buyer is responsible for any duties or taxes imposed by their local government. Diamondsbyuk is not liable for these charges, so please check your country’s rates in advance.
Shipping Rates:
- Free Shipping: Available to the UK, USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India.
- Other Countries: Economy shipping costs £12, and express shipping costs £28.
Note:
Express shipping only reduces delivery time, not processing time. Processing times remain the same at 10–12 business days.
- Express Shipping: Delivery in 5–7 days.
- Economy Shipping: Delivery in 12–15 days.
Once your order is shipped, we will provide a tracking number. Every item is fully insured for the final purchase price during transit and requires the recipient’s signature upon delivery.
Important Notes:
- Diamondsbyuk cannot be held accountable for delays caused by the shipping carrier due to severe weather or other unforeseen circumstances.
- We cannot ship to PO boxes.
Comparison Between Express and Economy Shipping
| Particulars | Express Shipping | Economy Shipping |
|---|---|---|
| Price (£) | 28 | Free* |
| Delivery Time | 5–7 Days* | 12-15 Days* |
| Insurance | Yes | Yes |
| Tracking Number | Yes | Yes |
| Tracking History | Yes | No |
| Signature Required | Yes | Not Required |
| Carrier | DHL / FedEx / UPS | Local Postal Services |
Additional Notes:
- 1.Free Shipping Availability:
Free shipping is offered in the UK, USA, Canada, Europe, Thailand, Hong Kong, Malaysia, Singapore, Indonesia, Taiwan, and India. For other countries, economy shipping costs £12, and express shipping costs £28.
- 2.Delivery Delays:
- Express Shipping: 99% of parcels are delivered within 5–7 days, but customs delays or severe weather may extend this timeline. Diamondsbyuk cannot control such delays.
- Economy Shipping: Delivery typically takes 17–19 days but can be delayed due to customs or weather. Diamondsbyuk is not responsible for these delays.
We strive to ensure a smooth shipping experience for our customers. If you have any questions or require assistance, feel free to contact us!